MoniMaster Support Center

Account & Settings

  • Q1. I forgot the login password, what can I do?

    If you've forgotten your account password, select 'Forgot Password' on the login page. You'll then receive a verification code via email to reset your password. Remember to check your spam and other email folders if you don't receive the reset email in several minutes. Once you have the code, enter it to proceed with changing your password.

  • Q2. How do I change or reset my password?

    Click on "My Account" in the MoniMaster Member Center and then click on "Account Security" to change your password.

  • Q3. Can I log in after my account expires?

    Indeed, you can. Be that as it may, you can't utilize the item.

  • Q4. How to add another device for MoniMaster?

    Because of the estimating plan impediment, you first need to have another legitimate permit to add another gadget. You can visit the Store or My Product page to finish the buying cycle. From that point forward, adhere to the on-screen guidelines to tie the new gadget.

  • Q5. Can I use multiple products on the same account?

    Indeed, you can purchase them as per permit to utilize the items you want.

  • Q6. I want to delete my MoniMaster account, what should I do?

    Please log in to the member center > My Account > Account Security> Account Cancellation. Make sure your benefits have been unsubscribed before deleting the account.

  • Q7. How to change the notification email?

    Please log in to the member center > My Account > Notification Email > Change and follow the onscreen instructions. MoniMaster campaign pushes and notifications for your purchased products will be sent to your notification email.

  • Q8. Can I change my login email?

    No, you can change the login email address.