Q: Why is there no location information displayed on the preview page?
A: Please make sure that the GPS location feature on your kid's device has been turned on. Otherwise, the current location and the route history cannot be tracked.
Q: Which devices are compatible with MoniMaster?
A: MoniMaster is compatible with all models of iOS and Android devices, while MoniMaster Live Screenshots feature is exclusive to Android devices.
Q: Do I need to jailbreak the device if the monitored phone is iPhone?
A: There is no need to jailbreak the target iPhone. MoniMaster is used on computer without any changes or physical access to the target phone.